Shipping policy
Digital delivery
Materials are delivered digitally as specified in the order confirmation or with the product. PDF materials require a PDF reader. Editing Word and Excel files requires software supporting those formats. The customer is responsible for ensuring their devices and software support the stated file formats. The digital product’s price does not include physical labels, printing, materials, postage or installation.
Products in Hallitustuki’s store are digital unless delivery of printed products has been agreed in a separate quotation. Downloadable materials are supplied after order confirmation through a download link sent by email. With Invoice to the housing company, the materials become available before payment. If delivery is missing or downloading fails, contact posti@hallitustuki.fi, 020 340 200.